Privacy Policy
Last updated: January 2024
Noble Summit ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact information (email address)
- Reservation and booking details
- Communication preferences
- Any dietary restrictions or accessibility requirements you share
- Feedback and correspondence
We also automatically collect certain information when you visit our website:
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website addresses
- General geographic location based on IP address
How We Use Your Information
We use the information we collect to:
- Process and manage your ceremony reservations
- Communicate with you about your bookings and inquiries
- Send preparation materials before your scheduled experience
- Improve our services and website functionality
- Respond to your questions and requests
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in operating our website and conducting our business, under strict confidentiality agreements
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets, with appropriate notice to you
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Booking records are retained for seven years for business and tax purposes.
Your Rights
Under Canadian privacy law (PIPEDA) and applicable provincial legislation, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal requirements
- Withdraw consent for certain uses of your information
- File a complaint with the Privacy Commissioner of Canada
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any website you visit.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Noble Summit
847 Serenity Lane
Vancouver, BC V6B 2W9
Canada
Email: [email protected]